Terms and Conditions
Terms and Conditions
Welcome to furravani™. These Terms and Conditions outline the rules and guidelines for accessing our website, purchasing our pet accessories, and using our services.
By visiting our store or placing an order, you agree to be bound by these Terms and Conditions.
1. General Terms
About Our Store
furravani™ is a premium pet accessories brand focused on creating thoughtfully designed products for modern pet living.
Our products are created to support everyday activities between pets and owners, including walking, resting, organization, and home comfort.
Website Use
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.
2. Product Information
Product Details
We make every effort to provide accurate product descriptions, images, measurements, and specifications.
Due to differences in screens, lighting, materials, and production processes, slight variations may occur.
Product Usage Responsibility
Customers are responsible for selecting products appropriate for their pets and using products according to their intended purpose.
3. Orders and Payments
Order Confirmation
After placing an order, customers will receive order confirmation information. Orders are subject to product availability and payment verification.
Payment Information
Customers agree to provide accurate and complete payment information when completing purchases.
Order Cancellation
If you need to cancel or modify an order, please contact our customer support team as soon as possible. Once an order enters processing or shipping, changes may not be possible.
4. Shipping and Delivery
Shipping times may vary depending on destination, product availability, processing time, and delivery conditions.
Customers are responsible for providing accurate shipping information. furravani™ is not responsible for delays caused by incorrect addresses, customs procedures, or circumstances outside our reasonable control.
5. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Customers should ensure returned products meet the required conditions before submitting a return request.
6. Intellectual Property
All content displayed on the furravani™ website, including brand elements, text, images, product designs, and other materials, is owned by furravani™ or used with authorization.
Any unauthorized copying, reproduction, modification, or commercial use of our content is prohibited.
7. Limitation of Liability
furravani™ provides products and services with reasonable care. We are not responsible for losses or damages caused by improper product usage, unauthorized modifications, or circumstances beyond our control.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Updated terms will become effective when posted on this page. Continued use of our website indicates acceptance of the updated terms.
9. Contact Information
If you have questions regarding these Terms and Conditions, please contact our customer support team.
Company Details
Brand Name: furravani™
Legal Company Name: Guangzhou Jiadezhi Electronic Technology Co., Ltd.
Legal Representative: Liao Bingwen
Company Address: Room 0383, Unit 212, 2nd Floor, No. 9-11 Jiangong Road, Zhongshan Avenue, Tianhe District, Guangzhou
Official Website: furravani.com
Customer Support Email: service@furravani.com
Customer Service Phone: +86 136 8236 8419
Owned and operated by Guangzhou Jiadezhi Electronic Technology Co., Ltd.