Shipping Policy
Shipping Policy
At furravani™, we are committed to providing a smooth and reliable delivery experience for every pet owner.
This Shipping Policy explains our order processing, shipping procedures, delivery expectations, and related information.
Order Processing
Processing Time
Orders are carefully reviewed and processed after payment confirmation. Processing time may vary depending on product availability and order volume.
Order Confirmation
After placing an order, customers will receive order confirmation information. Please make sure your shipping details are accurate before completing checkout.
Shipping Information
Delivery Time
Delivery times may vary depending on the destination, shipping method, customs procedures, and local delivery conditions.
Shipping Updates
Once your order has been shipped, available tracking information will be provided to help you follow your delivery progress.
Shipping Address
Customers are responsible for providing accurate shipping information. Please check your address carefully before submitting your order.
Order Changes & Delivery Issues
Address Changes
If you need to update your shipping information, please contact our customer support team as soon as possible after placing your order.
Lost or Damaged Packages
If your package arrives damaged or you experience a delivery issue, please contact us with your order information so we can assist you.
International Shipping
furravani™ serves customers in different regions. International orders may be subject to additional delivery time depending on destination and local customs procedures.
Customers are responsible for providing complete and accurate delivery information to ensure successful shipment.
Our Commitment
At furravani™, we understand that every order represents a new experience shared between pets and their owners.
Our team works carefully to ensure your products are prepared and delivered with attention throughout the entire order journey.
Company Details
Brand Name: furravani™
Legal Company Name: Guangzhou Jiadezhi Electronic Technology Co., Ltd.
Legal Representative: Liao Bingwen
Company Address: Room 0383, Unit 212, 2nd Floor, No. 9-11 Jiangong Road, Zhongshan Avenue, Tianhe District, Guangzhou
Official Website: furravani.com
Customer Support Email: service@furravani.com
Customer Service Phone: +86 136 8236 8419
Owned and operated by Guangzhou Jiadezhi Electronic Technology Co., Ltd.